Owning rental properties can be a fantastic investment, but managing them can never be easy. Between finding tenants, handling repairs, and complying with legal requirements, the workload can quickly become overwhelming.
This is why many property owners turn to professional property management services. However, not all property managers are same, and hiring the wrong one can lead to more stress than doing it yourself.
Before signing a contract, it’s important to evaluate your options carefully. The right property manager will not only save you time but also protect your investment and maximize your rental income. Here are 5 things to consider before making your decision. Read on!
- Experience and Track Record in Property Management
One of the first things to look for is experience. A property management company with a solid track record is more likely to handle challenges efficiently and ensure your investment runs smoothly.
Check how long they’ve been in business and the types of properties they manage. Some companies specialize in residential properties, while others focus on commercial spaces. If you own a multi-unit apartment building, hiring someone who only manages single-family homes might not be the best fit.
Past performance is a strong indicator of future success. Look for online reviews, testimonials, and references from other property owners. A reputable company should have a list of satisfied clients willing to vouch for their services.
- Services Offered and Scope of Management
Not all property management companies offer the same level of service. Some handle everything from tenant placement to maintenance, while others only take care of rent collection. Before hiring a company, determine exactly what you need and compare it to the services they provide.
Full-service property management typically includes marketing, tenant screening, lease agreements, rent collection, maintenance, and handling tenant complaints. Some companies even offer eviction services, ensuring legal compliance throughout the process.
- Cost and Fee Structure
Price is always a major consideration when hiring a property management service. However, the cheapest option isn’t always the best. While you don’t want to overpay, a low-cost service might cause trobles, leading to tenant dissatisfaction and potential legal issues.
Most companies charge a percentage of the monthly rent, typically ranging from 8% to 12%. Some also have a flat monthly fee, which can be beneficial if your rental income fluctuates. Be sure to ask about additional fees, such as maintenance markups and eviction charges.
- Communication and Responsiveness
Property management is all about solving problems quickly, and a slow or unresponsive manager can cause unnecessary headaches. Pay attention to how a company handles communication before you hire them. Do they respond promptly to emails and calls? Are they proactive in providing updates?
A good property manager should be available when you need them and have a clear system for handling tenant concerns.
Technology also plays a role in communication. Many top property managers offer online portals where landlords and tenants can track payments, submit maintenance requests, and access important documents. This not only streamlines operations but also ensures transparency.
- Legal Knowledge and Compliance
Landlord-tenant laws are complex and constantly changing. A property manager who isn’t up to date with legal requirements can put you at risk of fines or lawsuits. From fair housing laws to security deposit regulations, compliance is important.
A knowledgeable property manager should ensure your lease agreements are legally sound, handle evictions correctly, and follow all local and state regulations. They should also stay updated on changes in rental laws that could affect your property.